Building ethical AI capacity for Boston's public workforce

Cities adopt technology under a different kind of scrutiny. A tool that saves a department a few hours a week can still fail the public if it is inaccessible, unexplainable, or quietly biased.

As a certified technical assistance vendor for the City of Boston, The Hope Group works with municipal departments on exactly that tension: which tools are worth adopting, how to govern them, and how to train staff so the tools get used well. Every recommendation is filtered through the city’s own equity commitments and through The Hope Standard.